TVMountsPro.com offers our special "Be Happy"tm customer satisfaction guarantee. You may return any item you are dissatisfied with within 30 days of purchase, for a full refund, minus shipping. Product must be in original package and include all pieces and hardware supplied with the product. We would prefer that you come visit us again as a happy customer. So please know that if you are not satisfied with whatever you purchase from us, you can return it and get your money back. Please contact us
for information on returning a product prior to doing so at Support@TVMountsPro.com.
Back Order Policy
Our inventory and shipping department is second to none and back orders are very rare. If an item you purchased is backordered, we will contact you immediately with further instructions or options. Customer satisfaction is our primary goal.
Most Items will ship within 2 to 15 business days. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer.
Order Amount -- Shipping
$0.01 to $69.99 -- $10.95
$70.00 to $99.99 -- $13.95
$100.00 to $149.99 -- $15.95
$150.00 to $199.99 -- $17.95
$200 to $299.99 -- $18.95
$300.00 and over FREE Shipping
If you would like expedited shipping, please contact us for a shipping quote.
Damaged Goods Policy
Please contact the package carrier (UPS, FedEx, or USPS) and file a claim using the package tracking number. All claims must be filed with the carrier.